Privacy Policy

1. Introduction

Welcome to TailoredMealPlan.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Contact Information:
Email: privacy@tailoredmealplan.com
Website: https://tailoredmealplan.com

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Payment information (processed securely through Razorpay)
• Account credentials
• Profile information and preferences

2.2 Health and Dietary Information

To generate personalized meal plans, we collect:

• Age, weight, height, and body metrics
• Health goals and fitness objectives
• Dietary restrictions and allergies
• Religious and cultural dietary preferences
• Medical conditions (if disclosed)
• Activity level and lifestyle information

2.3 Usage Data

We automatically collect information about how you use our service:

• Meal plans generated and viewed
• Features accessed and interactions
• Credit usage and subscription activity
• Time spent on the platform

2.4 Technical Data

We collect technical information automatically:

• IP address and location data
• Device information (type, operating system, browser)
• Cookies and similar tracking technologies
• Log files and error reports

3. How We Use Information

We use the collected information for the following purposes:

• Service Delivery: To generate personalized AI-powered meal plans based on your profile and preferences
• Payment Processing: To process subscription payments and manage billing
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Service Improvement: To analyze usage patterns, improve our AI algorithms, and enhance user experience
• Communication: To send service-related notifications, updates, and respond to inquiries
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, security issues, and technical problems

4. Third-Party Services

We use third-party services that may access your information:

4.1 OpenAI

We use OpenAI's AI technology to generate meal plans. When you request a meal plan, your dietary preferences, health information, and goals are sent to OpenAI to generate personalized content. OpenAI processes this data according to their privacy policy. We do not store your information on OpenAI's servers beyond the processing required for meal plan generation.

Important: Meal plans generated by AI may contain inaccuracies. Always verify information and consult healthcare professionals before making dietary changes.

4.2 Razorpay

Payment processing is handled by Razorpay. We do not store your full payment card information. Razorpay processes payments according to their privacy policy and PCI-DSS compliance standards.

4.3 Supabase

We use Supabase for database hosting and authentication. Your account data and meal plans are stored securely on Supabase's infrastructure.

4.4 Email Service Providers

We may use email service providers to send transactional and marketing emails. These providers process email delivery and may track email opens and clicks.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share information with trusted service providers who assist in operating our service (OpenAI, Razorpay, Supabase, email services). These providers are contractually obligated to protect your information and use it only for specified purposes.

5.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5.4 With Your Consent

We may share information with your explicit consent or at your direction.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights (GDPR/CCPA Compliance)

Depending on your location, you may have the following rights:

7.1 Right to Access

You can request a copy of the personal information we hold about you.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete information.

7.3 Right to Erasure

You can request deletion of your personal information, subject to legal and contractual obligations.

7.4 Right to Data Portability

You can request your data in a structured, machine-readable format.

7.5 Right to Object

You can object to processing of your information for certain purposes.

7.6 Right to Opt-Out (CCPA)

California residents can opt-out of the sale of personal information (we do not sell personal information).

7.7 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@tailoredmealplan.com. We will respond within 30 days (or as required by applicable law).

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 30 days after deletion
• Meal Plans: Retained according to your subscription plan and deleted upon account deletion
• Payment Records: Retained for 7 years for tax and legal compliance
• Usage Data: Retained for up to 2 years for analytics and service improvement

You can delete your account at any time through your account settings. Upon deletion, we will delete or anonymize your personal information, except where we are required to retain it by law.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns and improve our service
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Compliance with applicable data protection regulations
• Security measures to protect your information

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

12. AI-Generated Content Disclaimer

Important Notice: Our meal plans are generated using artificial intelligence (AI) technology. AI-generated content may contain inaccuracies, errors, or inappropriate information. You should:

• Verify all nutritional information and ingredient lists
• Check for allergens and dietary restrictions
• Consult with healthcare professionals before making significant dietary changes
• Not rely solely on AI-generated content for medical or nutritional decisions

We are not responsible for any inaccuracies in AI-generated meal plans. Use of our service is at your own risk.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@tailoredmealplan.com
Website: https://tailoredmealplan.com